Our Mission, Vision & Values

Learn more about our Mission, Vision, & Values

Our Mission

We provide independent mortgage lending advice that is ethical, clear and in our customer’s best interest. To do this, we deliver personalised assessment, education and home loan choices. By helping our clients analyse, understand and improve their overall financial position in life.

Our Vision

We want to be the mortgage broking business of choice.

Our Values

We strive for Integrity

We have a strong commitment to build and maintain trust, by providing advice that is honest and respectful. Accordingly, we apply ethical and transparent business practices, that prioritise our customers’ best interests.

We Pursue Excellence

Our approach is to work in partnership with our clients to identify their independent financial needs. This way, we keep strong communication among all parties and will be able to provide a service that can exceed our customers’ expectations.

We are Accountable

We are committed to you. Our responsibility is to always fulfill our promises to our clients.

We follow Compliance

Our team has vast experience in the industry. We keep up to date with economic and credit policy changes to ensure you get the right advice for you. Furthermore, we commit to continuously educate ourselves and develop professionally with industry high standards.

We help our Community

We believe in providing a social impact on our wider community. Occasionally, we volunteer in different programs and run fundraisers to help improve or support a cause.

For more information check out the Who we are page.

My Loan Choices

5.0

Based on 44 reviews

review us on

Tatiana Mogollon

04:45 08 Nov 24

Migues Gonzalez demonstrates exceptional ethical standards and consistently assists us in achieving the best outcomes. He guided us through the process of purchasing a townhouse and refinancing our investment property, providing tailored options that aligned with our financial goals and needs. Additionally, he assisted us in refinancing our two loans when interest rates increased (by the RBA), always putting our interests first. He has exceeded our expectations on multiple occasions. We highly recommend Loan Choices to anyone seeking a reliable, honest, and proactive broker.

Douglas Hernandez

20:23 06 Sep 24

Miguel Gonzalez at My Loan Choices is an exceptional broker. His expertise, patience, and dedication made my loan process smooth and stress-free. Miguel took the time to understand my unique situation and found the perfect loan option for me. His communication was always clear and timely. I highly recommend Miguel to anyone looking for a trustworthy and efficient mortgage broker. Five stars well-earned!

David Hormaza

10:06 05 Sep 24

We worked with Miguel to get a loan, and he was fantastic! From day one, he made the process easy to understand and was responsive to all our questions. Miguel really knows his stuff and guided us every step of the way. Thanks to his hard work, everything went smoothly, and we got the loan we needed.Highly recommend Miguel if you're looking for someone reliable and easy to work with!

Marcela Vásquez Galvis

06:23 21 Jul 24

We recommend My Loan Choices wholeheartedly. Miguel managed to get us to refinance our mortgage at a rate considerably lower than what we had, even though other real stators were unable to do so, and all in the midst of this difficult time for the real estate industry. His advice is of the best quality, he explains everything and goes beyond by giving you tips and advice according to your personal situation, regardless of the complexity. Thank you very much My Loan Choices!

Ana Bonilla

10:03 05 Jul 24

Very good, I would highly recommended

Juan Pablo Lopez

22:44 04 Jul 24

I had a fantastic experience working with My Loan Choices. They were incredibly knowledgeable and made the process of securing a home loan smooth and stress-free. We couldn't be happier with the outcome. Highly recommend!

Nacho HJ

02:00 24 May 24

Miguel was great and walked us through the whole process of finding the best loan option for our specific scenario. We are very happy to have been referred to him and would 100% recommend his services!

Miguel Ángel Santos

12:52 15 May 24

Sometimes buying a property can be a little overwhelming without the right advice, so if you're looking for someone honest, reliable, experienced and that someone that is willing to go the extra mile then definitely Miguel is the best! From the moment I enquired for a quick assessment to the moment I collected keys, Miguel was always there promptly to answer all my questions and making sure everything is going well. On a side note it's worth mentioning that Miguel's background offers a great perspective of the property market and gives you that ease of mind that you're making the correct loan choice!

Yishi Wu Ng

12:07 08 May 24

We had the pleasure to have Miguel as our mortgage broker and we’re very pleased with his guidance. Miguel is very diligent and empathetic. I’d 100% recommend to anyone who’s after an outstanding customer service and a successful outcome.

Ingrid Diaz

02:41 10 Nov 23

I can't speak highly enough about the exceptional service provided by my mortgage broker, Miguel. His guidance went far beyond just facilitating the purchase of my home; he consistently offered invaluable advice.Miguel's commitment was evident in his prompt responses to phone calls, always taking the time to assist and provide insights. His positive, friendly, and confident demeanor made the entire experience not only efficient but also enjoyable.Thanks to Miguel's expertise, the entire process was incredibly fast, and now I am happily settled in my new home, secured with the best bank loan.If you're in search of a mortgage broker who not only understands the ins and outs of the process but also takes the time to offer valuable advice, Miguel is the one to trust. Thank you, Miguel, for making the journey to homeownership a smooth and successful one.

Alex De Vida (Alex)

07:13 06 Dec 22

Miguel Gonzales helped us a lot when we are in the process for obtaining a home loan. We've got it now in an amazing rate! Thanks to him.

Aden fraser

23:36 14 Nov 22

Miguel from my loan choices was extremely professional and dedicated to all our needs. We cannot recommend Miguel and his services highly enough, 5 stars does not do him justice!We were presented with numerus hurdles throughout our loan application process and once again during purchasing our property. He was there to help every step of the way. He always came back with a solution and alternative approach to achieve our goal.Miguel was always prepared and on the front foot with all forms and information required.For a seamless transaction and to have a wealth of information on your side contact Miguel from My Loan Choices.Many thanks again Miguel!

lindy pop

21:42 03 Oct 22

Miguel is that good, you would really be silly to take your business elsewhere. Words can't express my gratitude in Miguel helping me buy my first home!

Eugene V

00:54 24 Jun 22

Amazing and excellent service. If you want an honest and experienced broker then Miguel and his team are very highly recommended.

Steven Taylor

10:54 26 May 22

Miguel was helpful through the whole process and went above and beyond to ensure we got the right homeloan solution for us

Laura Melady

13:09 28 Apr 22

Miguel talked me through all my options and got me the best deal. He made it super easy to do all the paperwork to switch my mortgage and saved me lots of money. I'm very grateful for the professional service and savings.

Lorena Castro

05:43 30 Mar 22

Miguel is the best broker that we could find ever.He help our family to find the perfect loan to buy our first home. We are really happy with his service. We highly recommend him. We will contact him again for the purchasing of future homes.

karime cruz

09:00 12 Oct 21

I had the best experience ever with Miguel, he is so professional and friendly, he guided me through every single step and had the best outcome

Berlin Liew

04:11 17 Sep 21

I heard about Miguel through a friend, and it was good timing as I needed to refinance my home loan. I hadn't previously used a mortgage broker before and after 4 years with the same bank, I wanted to find out if I could do better. Miguel guided me through the process with such professionalism (despite my many silly questions), and successfully found me a loan that met my needs and requirements. Not only did the refinance went smoothly, but he's even helped me iron out any questions I have had post-refinance to ensure everything went through appropriately and the numbers looked right. I'm super impressed by his thoughtfulness and his work ethics, and I have no doubt I'll come straight back to him the next time I need to engage with a mortgage broker! Highly recommend.

Johnny Aventuras

09:13 19 Aug 21

The whole process of refinancing my home loan was stress free thanks to ‘My Loan Choices’. Miguel always kept an open communication channel. He offered different options to help us find the one that would better fit our financial goals. Due to his service and professionalism from start to finish I can definitely say that ‘My Loan Choices’ has exceeded my expectations.

Jose Luis Rodulfo

01:23 05 Aug 21

Miguel from My Loan Choices is an excellent broker. He helped us secure our loan for our first home. He was always responsive, listened to our concerns and requests, and genuinely tried to get the best outcome for us. Highly recommended!

adlemi adlemi

09:28 03 Aug 21

I highly recommend Miguel's services and we are very happy with the outcome of our refinance. He responds quickly, checks if you need help with anything, and he will give you options which bank products will work for you.Andrew & Mel

Ashlee Keith

08:59 29 Jun 21

Thank you Miguel for all your assistance in helping Damien and I get a loan to purchase our first home. You are extremely professional and friendly and answered any questions we had in a timely manner. You made this process easier and a lot less stressful! Thank you again!

Emilia Quijano

09:34 23 Jun 21

Miguel is a true professional. He is honest, thorough and dedicated. He worked hard and didnt give up until he got us an interest rate we could have only dreamed of without his efforts. I cannot reccommend Miguel enough

Ma Go

00:02 25 Mar 21

Miguel's service has been second to none! He has always been very clear and has kept constant communication along the journey. Credit approved without issues. Strongly recommend My Loan Choices!

John Suarez

11:44 28 Feb 21

We were very fortunate to have Miguel and myloanchoices.com.au helping us during the process to buy our first home. Miguel demonstrates to be very knowledgeable person always prompt to gives advice about the best offers on the market and the once’s would fit our needs. We totally recommend this company to anyone who needs a financial advice.

Nicholas McKenna

23:37 16 Dec 20

Miguel was clear and professional from the get go, he kept in touch through the process and was able to make the whole thing hassle free on my end

GAFER TECH SOLUTIONS AM_3D

04:57 08 Jul 20

We have refinanced our loans 3 times in the last few years in our attempt to get better terms on our mortgages. Each time we had the pleasure of using Miguel's services. We found him to be extremely professional, and his knowledge of the market is quite astounding. When we first met Miguel our knowledge on taxes, economics and accounting was very basic but he motivates us to learn and understand the importance of managing our finances. Now we are in a lot better position thanks to his advice. 100% recommended.

Juan Niño

21:16 01 Jun 20

Miguel is a very experienced broker. He helped us during each step of the process.

Andrea Granados

22:28 08 Nov 17

Miguel is an excellent professional, his expertise contributes to making smart financial decisions based on the client personal situation, aspirations and risk profile. I would not hesitate, if asked, to recommend his services to others.

Ana Milena Correal Granados

11:32 06 Jun 16

Miguel is a great broker with an excellent customer service. He is not only good at finding the best loans available in the market but he is always happy to go the extra mile helping clients getting ready for future investments. Miguel is a person that listens to customers’ needs and tailors them to the best possible products. I would have no hesitation to recommend Miguel to anyone looking for a loan or looking to get their financials on track.

Sergey Istratov

09:31 21 Apr 16

Miguel is a very knowledgeable and friendly person, and I am pretty happy to be his client for the last 8 months. I am a self-employed contractor and expected problems getting a loan to build a house, but Miguel found me few variants with very competitive rates and lead me through the process of getting paperwork done, applying for a loan, and financing of various building stages so well, that everything was done totally seamlessly.

Andrew Chan

05:11 25 May 15

I have just gone through a refinance process, and Miguel from Loan Market was fantastic. He was very fast in responding to my queries and providing a great service, always answering all my questions and giving me invaluable advise. His help and dedication to my needs has been invaluable. I cannot recommend him highly enough.

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